Netomi for Peloton

Autonomous Customer Care for Peloton

Netomi’s patented AI automatically resolves 80%+ of your routine customer service tickets

Peloton Logo | Peloton, Gym wall decal, Biking workout

Peloton, let's take your NPS to 100!🚀

An NPS of 94 is so impressive and honestly, hard to beat if it weren't for Netomi's powerful AI platform. Peloton can provide an epic customer experience that spurs long-term loyalty.

Netomi for Peloton

Scale up efficiently

Efficiently scale up your support as you move closer to your 100 million member goal

Real-time resolution

Resolve customer service inquiries 24/7 at the industry’s highest rate over messaging, chat, voice and email

On-brand interactions

Create exceptional conversational user experience with natural interaction between your members and our AI

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We are inspired by Peloton

We love this quote from your CEO, and we truly believe that Peloton & Netomi together will go far!

Let's connect

We're the trusted partner for global brands.

We are endorsed by industry experts.

Handpicked resources for Peloton

Learn more about the industry CX benchmarks

The report uncovers how 2,000 of the world’s largest eCommerce companies provide customer support on the leading support channel.

Calculate ROI

Can you increase CSAT, reduce resolution time AND reduce support costs? Yes, you can! Find out how much you can save by adding Netomi's AI to your support team using our ROI tool.

Learn how Peloton can leverage chatbots

Peloton can leverage chatbots to streamline the entire customer journey. From product recommendations to customer support to order management, the use cases for chatbot solutions are endless.

You want a seamless Zendesk chatbot experience? That's Netomi. Their bespoke AI takes your automation rate to a level that's a cut above other providers. This is their core. This is what they do and they are very good at it. That's why we wholeheartedly recommend Netomi as our premier partner.

Greg Dreyfus

Platform Architects Team Manager at Zendesk

We have an AI-first customer service platform that brings your support to new heights. Automatically resolve tickets, help your agents work faster and better, and build long-term customer relationships. We would love to speak with you and share what we can deliver for Peloton.

Josh Gray Netomi

Let's connect!