Autonomous Customer Care for eCommerce

Netomi’s patented AI automatically resolves 80%+ of your routine customer service tickets.

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ecom

Want to grow loyalty and drive revenue? Great customer service is now the way to stand out.

75%

Online shoppers who expect help within five minutes

95%

Consumers who cite support as important in their loyalty

61%

Consumers who have switched brands due to poor support

Win customer support with AI

200w (5)

Personalize Recommendations

Our AI can understand shopper preferences to curate highly personalized recommendations.
200

Reduce Returns

Our chatbot can preemptively intervene to prevent a return from ever happening.
200w-2

Real-time Order Management

Provide order status, facilitate return requests and track refund status in seconds.

Netomi's insights on how eCommerce companies are performing on their customer support metrics

Our AI is quick & easy to implement

  • Launch quickly by leveraging our pre-trained AI and out-of-the-box skills. 
  • There’s no agent re-training or new platforms to learn. There’s zero coding required. 
Schedule Demo

Latisha Bray, Head of Customer Support at Megabus, talks about the ease of implementation.

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Trusted by analysts

 

 

You want a seamless Zendesk chatbot experience? That's Netomi. Their bespoke AI takes your automation rate to a level that's a cut above other providers. This is their core. This is what they do and they are very good at it. That's why we wholeheartedly recommend Netomi as our premier partner.

Zendesk
Greg Dreyfus
Platform Architects Team Manager at Zendesk

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* We're running a special offer for new customers thru October 31. If you sign a one-year contract and deploy on at least one channel, we will give you three months free of our highly accurate AI technology.