Netomi AI-powered chatbots can instantly respond to everyday questions like order management, cancellations, returns, exchanges, warranties and more.
Netomi's AI outperforms no matter what the conditions:
  • Seamlessly scale your support team to manage a seasonal surge in tickets
  • Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, voice and email.
  • Offer 24/7 support in 100+ languages 


We're the trusted partner for global brands.



Still not convinced? We are endorsed by industry experts.


We recently published a customer service benchmark report for the eCommerce industry. The report uncovers how 2,000 of the world’s largest eCommerce companies provide customer support on the leading support channel: email.

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Can you increase CSAT, reduce resolution time AND reduce support costs? Yes you can!

Find out how much you can save by adding Netomi's AI to your support team using our ROI tool.

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You can leverage chatbots to streamline the entire customer journey. From product recommendations to  customer support to order management, the use cases for ecommerce chatbot solutions are endless. 



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"You want a seamless Zendesk chatbot experience? That's Netomi. Their bespoke AI takes your automation rate to a level that's a cut above other providers. This is their core. This is what they do and they are very good at it. That's why we wholeheartedly recommend Netomi as our premier partner."– Greg Dreyfus, Platform Architects Team Manager at Zendesk


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